Privacy Policy

This privacy policy applies to all website visits, transactions, and agreements with E-trend Computershop. We attach great importance to the privacy of our website visitors and ensure that the personal information you share with us is treated confidentially. This policy describes how we do this and what personal data we collect from you and for what purposes.

Privacy Policy

This privacy policy applies to all visits, transactions, and agreements with E-Trend Computershop. We attach great importance to the privacy of our website visitors and ensure that all personal information you share with us is treated confidentially. This policy describes how we do this, what personal data we collect, and for what purposes.

Collection of Personal Data

When using our website, www.e-trend.nl, we collect certain data from you that may be considered personal data. We only store and use personal data that you provide directly to us in the context of the services you have requested (for example, via the contact form, when placing an order, or when creating an account). We will not use your personal data for other purposes unless you have expressly given your consent, or if this is legally required or necessary for the performance of a contract.

Purposes of Use

"In order to optimally serve you, it is necessary for E-Trend Computershop to retain and use your personal data in certain cases. We use your personal data for the following purposes:"

  • Granting access to our website, if you have created an account.
  • The execution of agreements, transactions, and services.
  • Customer relationship management, including contacting you if you request it.
  • The sending of our newsletter, if you have signed up for it.

Description of Personal Data

For the above-mentioned purposes, we process the following personal data from you:

  • Name, address and place of residence (NAW data).
  • Delivery address.
  • Gender.
  • Email address.
  • (Mobile) phone number.
  • IP address.

Contact form and Newsletter

We offer the possibility to ask questions via a contact form through our web store, where you are asked to fill in various details to process your question. The information you send us will be kept as long as necessary for a complete response and handling, depending on the nature of the form or the content of your email. Additionally, we offer a newsletter to inform interested parties about our products and services. Each newsletter contains an unsubscribe link, allowing you to opt out. Your name and email address will only be added to the subscriber list with your explicit consent.

Retention periods

The above-mentioned data will be retained as long as necessary to provide our service to you. If you have an online account, your data will be retained as long as you do not delete your account. For purchases without an online account, the maximum retention period is three years after the last purchase, depending on the product and the associated warranty conditions. In some cases, this period may be exceeded, but only if legally required.

Confidentiality & Sharing with Third Parties

"We treat your personal data confidentially and will not disclose it to third parties, unless this is necessary for the execution of an agreement or if required by law."

Data security

"We take measures to prevent abuse of personal data and unauthorized access. We use a TLS connection (SSL) to ensure the security of data."

Your Legal Rights

You have the right to access, correct, restrict, or delete the personal data that E-Trend Computershop processes about you, unless this is not possible due to legal obligations. You can send your request for access, correction, restriction, or deletion to info@e-trend.nl. We kindly ask you to adequately identify yourself before we respond to your request, and we will respond to your request within fourteen working days.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy. Changes will be published on our website. We recommend that you review this policy regularly to stay informed of any changes.

Data Protection Authority

If you have complaints about the processing of your personal data, we are ready to help you. According to privacy legislation, you have the right to file a complaint with the Autoriteit Persoonsgegevens regarding our processing of your personal data. You can contact the Autoriteit Persoonsgegevens for more information.

Contact details E-Trend Computers & IT Kanaalstraat 223 3531 CH Utrecht